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ITES Recruitment

ITES recruitment - Four Levels of Scrutiny 
KNT Technologies follows a four-level scrutiny process for recruitment of Customer Service Associates: 

Level One: 
Short-listing at the time of registration based on client specifications - age, qualification, experience and the flexibility to work in shifts. 

Level Two: 
Short listed candidates are required to make individual presentations for voice-based processes, and are evaluated on their proficiency in English, accent, tone and vocabulary. 

Level Three: 
Candidates appear for a written test to evaluate their technical knowledge (if required) and/or a written test to check aptitude and analytical skills. 

Level Four: 
On successful completion of first three levels, Candidates are considered eligible for the HR round with the clients